Privacy Policy and Terms of Use

Nehgz Hub Platform

First: Terms of Service

1. Service Definition

The "Nehgz Hub" platform is a cloud-based (SaaS) system that provides technical tools for managing reservations, appointments, and customers. It is dedicated to business owners (operators) such as women's salons, workshops, and chalets.

2. Subscriber Obligations (Business Owner)

  • Data Accuracy: The subscriber acknowledges that all information provided during registration is correct and up to date.
  • Lawful Use: The subscriber undertakes not to use the platform for any illegal purpose or that violates the privacy of their customers.
  • Account Responsibility: The subscriber is fully responsible for maintaining the confidentiality of their login credentials and for any activity conducted through their account.

3. Intellectual Property

The platform and all its content, including software, interfaces, and trademarks, remain the exclusive property of "Nehgz Hub".

The subscriber is granted a non-exclusive license to use the system only for the duration of the paid subscription.

4. Payment and Cancellation Policy

  • The service is activated immediately upon payment of the agreed subscription fees.
  • The platform reserves the right to modify package prices, provided that the subscriber is notified at least 30 days before the renewal date.

Second: Privacy Policy

"Nehgz Hub" is committed to protecting your data and your customers' data according to the highest technical security standards.

1. Data We Collect

  • Subscriber Data: Name, mobile number, email, and business information (commercial register or address).
  • Customer Data (Third Party): Names, phone numbers, and reservation details entered by the subscriber into the system.

2. How We Use Data

  • To provide and improve system services and manage reservations.
  • To send alerts and SMS messages related to appointment confirmations to customers.
  • For technical support purposes and to resolve technical issues.

3. Data Sharing

  • We do not sell or rent your data or your customers' data to any third parties.
  • Data may be shared only with trusted service providers (such as electronic payment gateways or SMS providers) solely for the purpose of executing the service.
  • Commitment to disclose data if required by a legal request from competent government authorities.

4. Data Security

We apply advanced technical and administrative procedures (such as encryption and SSL protocols) to protect data from unauthorized access, loss, or alteration.

Third: Disclaimer

  • Nehgz Hub is a technical intermediary for organizing reservations and does not interfere in the nature of the contractual or financial relationship between the business owner (operator/chalet) and the end customer.
  • The platform is not responsible for cases of reservation cancellations or customers not adhering to appointments, as its role is limited to providing technical management tools.